Last Updated: May 22, 2025
Welcome to New Growth Media. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.
New Growth Media provides digital marketing services specifically focused on Google Ads management for therapy practices. These Terms constitute a legally binding agreement between you ("Client" or "you") and New Growth Media ("Company", "we", or "us").
Please read these Terms carefully before engaging our services. Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms.
New Growth Media provides specialized Google Ads management services for therapy practices. Our services include campaign strategy, setup, optimization, and reporting. The specific services to be provided will be outlined in a separate Service Agreement or Statement of Work.
We will use reasonable efforts to provide the Services in a professional and workmanlike manner. We will assign qualified personnel to perform the Services and will provide the Services in accordance with industry standards.
We will work diligently to meet any agreed-upon timelines for deliverables. However, you acknowledge that many factors outside of our control may affect the timeline, including but not limited to changes in your requirements, delays in your provision of necessary information or approvals, and technical issues with third-party platforms like Google Ads.
We will communicate with you regularly regarding the status of your Campaigns. You will be assigned a dedicated account manager who will be your primary point of contact. We will respond to your inquiries within one business day during normal business hours (Monday through Friday, 9:00 AM to 5:00 PM Mountain Time, excluding holidays).
While we strive to achieve optimal results for all clients, we cannot guarantee specific outcomes, such as a particular number of leads, clients, or return on investment. Digital advertising results depend on numerous factors, including market conditions, competition, your services, your website, and your client conversion process.
Our fee structure consists of two components:
The specific Management Fee will be outlined in your Service Agreement and may vary based on the complexity of your campaigns and the level of service required.
Management Fees are billed monthly and are due on the first day of each month for that month's services. Payment must be made via credit card, which will be automatically charged on the due date. We may also accept other payment methods at our discretion.
You are responsible for funding your Google Ads account directly. We will provide guidance on recommended Ad Spend levels based on your goals, but the final decision on Ad Spend amounts rests with you. We are not responsible for any charges incurred through your Google Ads account.
If payment is not received by the due date, we reserve the right to suspend services until payment is made. A late fee of 1.5% per month may be applied to overdue balances.
We reserve the right to modify our pricing with 30 days' notice. Any price changes will be communicated to you in writing and will apply to the next billing cycle after the notice period.
You agree to provide us with accurate and complete information necessary for us to perform the Services. This includes but is not limited to:
You are responsible for maintaining a professional website and landing pages that comply with Google's policies and effectively convert visitors into leads. While we may provide recommendations for website improvements, implementation of these recommendations is your responsibility unless explicitly included in our Services.
You are responsible for ensuring that your practice, services, website, and any content or materials you provide to us comply with all applicable laws, regulations, and professional standards, including but not limited to healthcare regulations, privacy laws, and ethical guidelines for therapy practices.
You are responsible for converting leads generated through our Services into clients. This includes timely and professional response to inquiries, effective consultation processes, and appropriate follow-up procedures.
We retain all right, title, and interest in and to our intellectual property, including but not limited to our methodologies, know-how, proprietary processes, templates, tools, and software. Nothing in these Terms or the provision of the Services transfers any rights in our intellectual property to you.
You retain all right, title, and interest in and to any materials you provide to us for use in connection with the Services. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify these materials solely for the purpose of providing the Services to you.
Upon full payment of all fees due, you will own all rights to the final Deliverables created specifically for you as part of the Services, except for any of our intellectual property incorporated into the Deliverables.
You grant us the right to use your name and general information about the Services we provided to you in our portfolio, case studies, and other promotional materials. We will not disclose any confidential information about your practice or clients in such materials without your prior written consent.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEW GROWTH MEDIA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN ANY CASE, OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
The term of our Services begins on the date specified in your Service Agreement and continues on a month-to-month basis until terminated in accordance with these Terms.
You may terminate the Services at any time with 30 days' written notice. Notice must be provided via email to support@newgrowthmedia.com. You will be responsible for payment of fees for the entire notice period, regardless of whether you want us to continue providing Services during that period.
We may terminate the Services at any time with 30 days' written notice. Additionally, we may terminate the Services immediately if:
Upon termination, we will transfer control of your Campaigns back to you or deactivate them, at your request. We will provide you with a final report and any necessary documentation to continue managing your Campaigns. You will remain responsible for any outstanding fees.
We collect and use your information as described in our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to our collection and use of your information as described in the Privacy Policy.
We may access and process data related to your Campaigns, including but not limited to ad performance, click data, conversion data, and audience data. We will use this data solely for the purpose of providing and improving the Services.
We will maintain the confidentiality of any confidential information you provide to us and will not disclose it to any third party except as necessary to provide the Services or as required by law.
If you have any questions about these Terms, please contact us at:
New Growth Media
Westhills Corporate Centre
7370 Sierra Morena Blvd SW
Calgary, Alberta T3H 4H9
Phone: (403) 630-3791
Email: support@newgrowthmedia.com
By using our Services, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.
